Last updated: 17 June 2020
Our team are now working from home and there may be slight delays returning your phone call but generally everything is operating as normal with respect to order processing and dispatch. You can also place orders, check stock levels and make payments via our website. Our website also has live chat available.
Operating as normal.
- Australian wholesale deliveries via Toll IPEC: operating as normal.
- Australia Post: operating as normal but no signature on delivery, parcels will be left in a safe place if possible or must be collected from the post office.
- New Zealand wholesale deliveries via Seko/PBT: operating as normal.
- New Zealand deliveries via Australia Post: operating as normal.
Exceptional circumstances policy
The crisis is severely impacting retailers who are wholesale customers of ours. We have implemented several changes to our trading terms to help retailers through these difficult times, these terms are valid between March and June 2020. From 1 July 2020 we will be switching back to our normal trading terms.